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MAHER KADDOURA |
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BACKGROUND: |
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Mr.
Kaddoura is the managing partner of
nextmove
in the Middle
East. He was awarded a Bachelor’s degree with honors
in Civil Engineering/Construction Management at Nottingham
University England. He then worked for the US Army Corp of
Engineers before joining Andersen Consulting (now Accenture)
in Chicago in 1984. In 1986 he started the Accenture Middle
East practice in Saudi Arabia and expanded it to the rest
of the GCC countries. Under his leadership Accenture became
the leading management and technology-consulting firm in the
region.
In addition to his overall practice management responsibility,
he led Accenture Financial Services Industry business in the
Middle East region. He worked over the years with the Region’s
leading financial services institutions including stock exchanges,
central banks and over 40 banks. These banks include Samba,
National Commercial Bank, Saudi Hollandi Bank and Riyadh Bank
in Saudi Arabia; Emirates Bank and Union Bank in the UAE;
Arab Bank
and Jordan Kuwait Bank in Jordan; and Arab Banking Corporation
in Bahrain. The work involved developing business and organization
strategies, Information Technology strategies, restructuring
programs to improve bottom-line, as well as implementation
of major systems solutions accompanied with major change programs.
Furthermore, he worked on launching new banking services and
setting up new banking related businesses.
Maher is a seasoned speaker and story teller. He is strong
in relationship selling where he perfected the methods, techniques
and style over the last twenty years. He has vast experience
in the GCC market in dealing with senior executives, local
high net worth individuals and board members.
He has served on a number of global task forces providing
leadership and guidance to Accenture practices around the
world. He was also in charge of a number of regional market
studies which included “The Saudi Arabian Banking Survey”
and “The GCC eFinance study”. These study reports
were well received by industry experts and senior executives.
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SELECTED RELEVANT EXPERIENCE:
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Full
Bank Transformation
Developed full bank transformation strategy covering defining
customer segments, products and channels. Also defined the
approach to build capabilities to process consumer credit,
sales in branches and outside branches. It also covered
centralization
strategy and a new organization structure.
Retail Banking Growth Strategy
Developed and executed strategy together with the road map
to execute it. We then worked with the bank on the execution
of this achieving high growth rate sales across key lending
products.
Program Management Office
Established and manned a Program Management Office to implement
new banking solution including the management of IT vendors,
business process optimization and training of the new users.
Centralized Processing Center - Developed and implemented
a centralized processing center to process transfers, LC and
consumer credit.
Channel Migration Strategy
Planning, designing and execution of channel migration strategy
to increase alternative channel utilization with the objective
of reducing the work load on branches.
IT Strategy
Developed an IT strategy for a universal bank covering
both retail and corporate banking and covered what applications
and for what business reasoning and the best structure for
IT department.
Sales and Marketing Department – Established a new Sales
and Marketing department covering all procedures,
organization,
tools and recruited people to staff it. |
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INDUSTRY
EXPERIENCE: |
Banking
Manufacturing
Government
Telecommunication |
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